Frequently Asked Questions

A la carte pricing for 4 hours is as follows: CRESCENT HOTEL - Crystal Dining Room ($1,200), Conservatory ($1500), East Lawn with tent ($600), Fountain Garden ($250). BASIN PARK - Grand Ballroom & Foyer ($950), Ozark Room ($650), Atrium Room ($450), Ozark & Atrium ($750).

Room rental includes the furniture - tables, chairs, linens, and service ware

All food and beverages must be provided through our hotels, with the exception of wedding cake. Since we provide comprehensive catering services, outside caterers are not permitted.

A deposit will be due 2 weeks after a contract is issued. The deposit amount will either be $1,000, or the entire cost of the room rental or package if the price does not exceed $1,000. The balance of the final bill is due two weeks prior to the event.

With your booking, we will set aside a block of rooms for your guests at a discounted rate. Any rooms in the block not reserved prior to 30 days before your event will be released. Discounts do not apply in July or October.

Crystal Dining Room - 180 banquet/250 reception. Conservatory - 100 banquet/150 reception. East Lawn - 50 banquet/125 reception. Fountain Garden - 200 banquet/200 reception

Grand Ballroom - 180 banquet/250 reception. Ozark Room - 96 banquet/125 reception. Atrium Room - 50 banquet/60 reception. Ozark & Atrium - 100 banquet/100 reception

There is a list of "Wedding Vendors" at the top ***********

We have violinists, a guitarist, and a trio (flute, clarinet & piano) available for package weddings, or for personal hire.

The package cake is simple, traditional white wedding cake with white frosting. It consists of either 2 or 3 tiers, depending on the size of the package ordered. You are welcome to bring and place a cake topper or other decoration on the cake. You may bring a groom's cake.

Yes! We do weddings seven days a week.

You can always add food and beverage to any package. You can also upgrade to include additional guests or add additional hours to a package. You are not required to use all of the elements of a package, but we do not take packages apart and discount the price. To schedule spa or salon services, call either spa directly.

The Conservatory is available for Saturday weddings or receptions, just not as a package. The room is available to be rented on any Saturday.

The Basin Park Hotel has a city block of free parking and shuttle service for hotel guests. In addition, there are 4 large city parking lots one streen down from the Basin, and parking is free after 6PM each evening.

The hotels do not provide any decorations, and due to the historic architecture and beauty of the grounds, not much decoration is needed. Restrictions on decorations include: No glitter or confetti, candles must be contained within a candle holder to prevent wax from dripping on any surface, no nails/tacks/staples/adhesive that may damage finishes or services.

You are welcome to schedule a site visit via email or phone before booking a venue. Appointments are highly recommended. Contact your sales manager.

We have suites and cottages that are perfect for a honeymoon. Ask your sales manager for more information.

You can easily reserve a carriage by calling Olden Days Carriage Rides directly at 479-981-1737.

Yes, please contact the front desk at either hotel to make a group reservation for the ghost tour.

No, a photographer is not included in our packages but we can provide recommendations.

Yes, in fact, many of our wedding parties hold their ceremony at other locations and book their reception and rehearsal dinner with us.

Yes! Both hotels are pet friendly. However, pets are not allowed in the food and service areas.

We do allow butterflies or doves to be released outside, but you are entirely responsible for these animals. The hotel does not take responsibility for their delivery, storage, or care.